What Our Client Says

“It’s the best technology decision we’ve made.”
— Tim Knight, Director of Human Resources

“The ēlevātus team has been instrumental in helping the firm transition to a cleaner, more efficient infrastructure.”
— Jim Trammell, Systems Administrator

The Result

Elevatus helped Bachus & Schanker modernize its IT environment, improve operational efficiency, and establish a secure, scalable infrastructure aligned with the firm’s long-term growth.

Why This Matters

Law firms operate in high-risk, deadline-driven environments where security, reliability, and responsiveness are non-negotiable. Bachus & Schanker needed a co-managed IT partner who could strengthen their infrastructure while working seamlessly alongside internal IT—without disrupting daily operations.

Elevatus delivered hands-on expertise, enterprise-grade tooling, and a security-first approach—backed by deep experience supporting regulated legal environments.

What Our Client Says

“We have been very pleased with our decision to move our IT solutions to Elevatus. The idea of changing companies was a little intimidating since we had been with our previous vendor for many years, but Elevatus brought a level of comfort with their orthopedic expertise and hands-on approach. I’m very happy with our decision.”
— Cathy Higgins, CEO

“When I stepped into the role of COO, one of my priorities was identifying a new MSP/MSSP partner with a strong focus on security and proven orthopedic expertise. During onboarding, Elevatus identified that our PACS system was not integrated with our Athena EMR, which was creating workflow challenges. Their team took ownership—coordinating vendors, managing the interface process end-to-end, and resolving the issue efficiently. The onboarding process was smooth, and Elevatus continues to demonstrate a deep understanding of our environment. We are very pleased with our decision and would gladly share our experience with others considering a change.”
— Aaron Kirgan, COO

The Result

Elevatus delivered a smooth IT transition, resolved critical imaging-to-EMR integration gaps, and established a secure, well-managed technology foundation tailored to the needs of a multi-location orthopedic practice.

Why This Matters

This organization needed more than basic IT support. They required a partner who understood:

• Orthopedic clinical workflows
• Imaging systems and PACS environments
• EHR integration challenges
• Security and compliance in a regulated healthcare setting

Elevatus provided hands-on leadership, proactive vendor coordination, and enterprise-level execution—without disrupting clinical operations.

What Our Client Says

“The transition process was well-structured and efficient, making it easy for our team to adapt quickly and instilled confidence in a successful transition.”

“Switching systems was seamless, with minimal disruption to our daily operations.”

“The team consistently responds promptly to questions and issues, ensuring we stay on track.”

“Every step was explained thoroughly, leaving no room for confusion. The one-on-one, customized planning and proactive process design created efficiencies and workflows aligned with our operations.”

— Holly Pulido, Chief Operations Officer

The Result

Elevatus delivered a smooth IT transition for The Eggleston Law Firm, improving system efficiency, responsiveness, and day-to-day workflows—while minimizing disruption to attorneys and staff.

Why This Matters

Law firms operate in deadline-driven, high-risk environments where clear communication, security, and reliability are essential. The Eggleston Law Firm needed a technology partner who could manage change confidently and execute without disrupting daily operations.

Elevatus provided structured onboarding, hands-on leadership, fast response times, and a security-first approach—backed by deep experience supporting regulated legal environments.

What Our Client Says

“Eliminated chronic network downtime and application crashes by replacing reactive ‘band-aid’ IT support with proactive infrastructure management—resolving critical server capacity issues that were consistently hitting 100%.”

“Reduced on-site support needs by 75%, moving from two weekly visits to just once every six weeks through proper system optimization and preventive maintenance.”

“Restored workforce productivity by stabilizing the IT environment and implementing strategic, long-term solutions instead of temporary fixes.”

— Melissa Gage, Firm Administrator

The Result

Elevatus stabilized Alvarez, Thompson & Smoak’s IT environment, eliminated chronic downtime, significantly reduced on-site support requirements, and replaced reactive support with a proactive, scalable infrastructure model—restoring productivity firm-wide.

Why This Matters

Law firms depend on reliable, high-performing systems to support attorneys, staff, and client deadlines. Alvarez, Thompson & Smoak needed a technology partner who could move them away from constant firefighting and toward long-term stability—without disrupting daily operations.

Elevatus delivered proactive infrastructure management, enterprise-level expertise, and a high-touch co-managed model designed specifically for regulated legal environments—ensuring reliability, security, and sustained performance.

What Our Client Says

“I shared the same hesitation about switching MSPs. I didn’t want additional disruption for our users, but I quickly learned I had nothing to worry about. The transition was seamless, and the team resolved all issues caused by our previous vendor without changing our network setup.”

“It’s been a night and day difference for us already. I’m incredibly happy with our choice to switch.”

— Alyssa Sutton, System Administrator

The Result

Elevatus delivered a seamless transition for Worden Thane P.C., resolved legacy issues left by the prior provider, and implemented an enterprise-grade security stack—improving reliability, predictability, and overall IT performance without disrupting users.

Why This Matters

Law firms need secure, reliable systems without disruption to attorneys or staff. Worden Thane required a partner who could modernize their environment, strengthen security, and work alongside internal IT—without forcing a complete network overhaul.

Elevatus provided a co-managed IT model that empowered in-house staff, delivered predictable flat-rate pricing, and introduced proactive, enterprise-level security designed specifically for regulated legal environments.

What Our Client Says

“I truly want to commend your team. Charles Phelps is the smartest IT person I have ever come across. The team reconfigured all of our switches and completely redid our server room.”

“If I have any issues, they are fixed—every one of them. The help desk and onsite support have been tremendous. This whole organization is the best I have ever dealt with.”

— Jane O’Brien, CPC, Office Director

The Result

Elevatus stabilized Coastal Orthopaedic’s IT environment, significantly reduced downtime, improved physician and staff productivity, and eliminated unnecessary hardware upgrades by replacing temporary fixes with scalable, long-term solutions.

Why This Matters

Orthopedic practices rely on highly available systems to support clinical workflows, imaging, and EHR performance. Coastal Orthopaedic needed more than basic IT support—they needed a partner capable of correcting years of misconfiguration, closing security gaps, and aligning technology with patient care.

Elevatus delivered comprehensive infrastructure management, responsive daily support, and a clear roadmap for cybersecurity and compliance—providing stability today and confidence moving forward.

What Our Client Says

“Resolved critical server misconfigurations and overallocation issues that had been causing frequent instability—transforming an unreliable infrastructure into a stable, optimized environment.”

“Upgraded from a co-managed model to a full-service IT partnership with a dedicated on-site technician and complete ownership of support and cybersecurity.”

“Service improvements exceeded expectations and significantly reduced downtime, clearly highlighting the gap in quality compared to our previous provider.”

— Rachel Borchers, MBA, Executive Director

The Result

Elevatus stabilized Taylor Day Law’s infrastructure, eliminated persistent system instability, and transitioned the firm to a fully managed IT model—delivering measurable improvements in reliability, responsiveness, and overall service quality.

Why This Matters

Litigation firms operate in high-pressure environments where system reliability and fast response are critical. Taylor Day Law needed a technology partner who could quickly correct underlying infrastructure issues and fully own IT operations without disruption.

Elevatus delivered hands-on expertise, a dedicated on-site presence, and a security-first managed IT model—backed by deep experience supporting regulated legal environments and high-demand law firms.